Firmware Won’t Update

Issues with firmware updates are most often fixed by power cycling the controller. It may also indicate a poor controller Wi-Fi connection.

Have access to your control box?

      1. Turn off power to the control box (or unplug) for 15 seconds
      2. Turn power back on
      3. Wait 30 seconds.
      4. Re-attempt the update

Don’t have access to your control box?

      1. Connect to your controller via Bluetooth
      2. Perform a controller restart (Settings>Controller Restart)
      3. Wait 30 seconds
      4. Re-attempt the update