PRIVACY POLICY

Last Modified: 01/10/2025

This Privacy Policy (“Policy”) for Nebula Lighting Systems (“Nebula Lighting,” “us,” “our,” or “we”), which will always be available at https://nebulalighting.com/privacy-policy/, is intended to help you understand our privacy practices and how we collect, use, disclose, and process your personal information. We also describe your rights and choices with respect to how we process your personal information.

This Policy applies to www.nebulalighting.com (including all sub-domains, the “Site(s)”), which are owned and operated by Nebula Lighting, as well as the use of any mobile device application created by Nebula Lighting (each, a “Mobile App”) and our web-based applications (“Web App”). The Mobile App and Web App may be referred to collectively as our “Services.” Nebula Lighting acts as a “data controller” or maintains a direct relationship with all individuals accessing the Sites or Services or submitting personal information via the Sites or Services.

ACCEPTANCE

Any entity accessing the Sites or Services (“you”) represents and warrants that you accept the data practices and terms described in this Policy. If you do not agree with this Policy, please discontinue your use of the Services immediately.

CHANGES TO THIS POLICY

We may revise this Policy from time to time without prior notice to you. Changes will be posted on this page and are effective as of the “Last Modified” date at the top of this Policy. Please visit this page regularly so that you are aware of our latest updates. Continuing to access or use the Sites or Services after any changes become effective indicates your acceptance of the revised Policy.

In addition, we may provide “just-in-time” disclosures or additional information about the data processing practices of specific parts of our Sites or Services. These notices may supplement this Policy or provide you with additional choices about how we process your personal information.

THIRD PARTIES

This Policy does not apply to information processed by third parties, such as when you visit a third-party website or interact with third-party services, including those you may access by following a link from our Sites. Your use and access to any third-party services in conjunction with Nebula Lighting Services are solely at your own risk. Please review any third parties’ privacy policies before disclosing information to them.

PERSONAL INFORMATION WE COLLECT

“Personal Data” means any information about an identified or identifiable individual and any device information that may be linked with an identifiable individual. We collect and process the following types of information:

  • Contact Data: Name, company name, title, email address, physical address, phone number, username.
  • Customer Data: Information related to sales, service requests, installation details, warranties, invoices, and payment plans.
  • Billing Data: Credit or debit card numbers, bank account details, and billing addresses.
  • Device Data: IP address, device type, browser type, operating system, and geolocation data.
  • Performance & Log Data: Browsing activity, pages visited, referring webpage, search terms, and crash reports.
  • Cookies & Similar Technologies: Usage data collected via cookies and tracking tools.
  • Other Data: Survey responses, blog comments, or customer service communications.

HOW WE USE YOUR PERSONAL INFORMATION

We use your Personal Data to:

  • Provide and maintain our Services.
  • Process orders, transactions, and payments.
  • Respond to customer inquiries and support requests.
  • Improve and optimize the functionality of our Sites and Services.
  • Send marketing communications, promotional offers, and service updates.
  • Comply with legal obligations and enforce our agreements.
  • Detect and prevent fraud or other security threats.

SHARING YOUR INFORMATION

We share Personal Data with:

  • Service Providers: Partners who assist with payment processing, customer support, analytics, and marketing.
  • Affiliates: Related businesses that may provide joint services or promotional offers.
  • Third-Party Partners: When you sign up for co-hosted webinars, promotions, or referrals.
  • Legal Authorities: As required to comply with legal obligations, law enforcement, or to protect rights and safety.
  • Business Transactions: In case of mergers, acquisitions, or asset sales.

We use a “minimum necessary” standard to disclose only the information required for fulfilling these purposes.

DATA RETENTION

We retain Personal Data as long as necessary for the purposes outlined in this Policy, including:

  • Active Accounts: While you use our Services and for a reasonable time thereafter.
  • Billing & Transactions: Retained per financial regulations and PCI DSS compliance.
  • Marketing: Until you unsubscribe from communications.
  • Site Activity: Retained for analytics and security purposes.

YOUR RIGHTS & CHOICES

You have the following rights regarding your Personal Data:

  • Access: Request a list of the Personal Data we process about you.
  • Correction: Update any inaccurate Personal Data.
  • Deletion: Request that we delete your Personal Data, subject to legal requirements.
  • Data Portability: Receive a copy of your Personal Data in a structured format.
  • Opt-Out: Withdraw consent for marketing communications and certain processing activities.

To exercise your rights, contact us at info@nebulalighting.com.

COOKIES & TRACKING TECHNOLOGIES

You can manage your cookie preferences using your browser settings. We may use third-party tools such as:

  • Google Ads Settings
  • Google Analytics Opt-Out
  • Facebook Ad Preferences

For more information, visit allaboutcookies.org.

CALIFORNIA PRIVACY RIGHTS

California residents have rights under the California Consumer Privacy Act (CCPA), including:

  • The right to request disclosure of categories of Personal Data collected.
  • The right to request deletion of Personal Data.
  • The right to opt out of the sale of Personal Data.

To exercise these rights, contact us at info@nebulalighting.com. We will not discriminate against users who exercise their rights.

SECURITY MEASURES

We implement industry-standard security measures to protect your Personal Data. However, no method of transmission over the internet or electronic storage is 100% secure. You are responsible for safeguarding your account credentials.

CHILDREN’S PRIVACY

Our Services are not intended for individuals under 18. We do not knowingly collect Personal Data from minors. If we discover such data, we will promptly delete it.

INTERNATIONAL DATA TRANSFERS

If you access our Services from outside the U.S., your Personal Data may be transferred and processed in the United States. By using our Sites and Services, you consent to this transfer.

CONTACT INFORMATION

Nebula Lighting Systems
26837 Tanic Dr.
Suite 101
Wesley Chapel, FL 33544

Email: info@nebulalighting.com
Office: 813-996-0001
Fax: 813-907-0077
1-888-NEBULA-5
(1-888-632-8525)

For any privacy-related inquiries, please contact us at the provided details.